Frenquntly Asked
Questions

Call Us +1 (203) 724-9500 or drop us a message at:  info@acustomedpieces.com

1. what sets a’customed apart from the rest?

Our commitment to craftsmanship, personalization, and customer satisfaction; and the fact that we prioritize premium materials and personalized design to offer an unmatched level of quality and luxury, makes us the ultimate choice for those seeking to transform their living spaces into masterpieces.

2. How can I schedule a consultation for my custom project?

We offer a seamless appointment booking process through our website or by contacting our dedicated customer service team, ensuring you get the attention you deserve.

3. do you offer in-home consultations?

Absolutely, we understand the importance of assessing your space in person. We provide in-home or in-space consultations to ensure the perfect fit for your vision.

4. what are your turnaround/lead times?

We work efficiently to deliver your draperies, blinds, shades or custom piece(s) of furniture. During your consultation, we will provide a clear timeline for the delivery and/or installation of your piece(s). Times vary but see the chart below for more information. or tap the link below (depending)

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5. Are your estimates guaranteed?

The cost may vary for estimates that are based on  photos or drawings sent to A’Customed Pieces via fax, mail or email, depending on whether the photos or drawings do not reveal details required to complete the job. At no time is the estimate guaranteed as an actual cost and costs may vary. We will discuss any significant discrepancies with our client before proceeding further. 

6. do you work with other interior designers?

Yes, we are a workroom for interior designers, too! So, if you have a relationship with an interior designer, we create what designers need for their clients. If you do not have your own interior designer, we can work closely with you to bring your vision to life with our in-house interior design team.  We also install our custom draperies, shades, blinds and custom furniture pieces to ensure that everything is flawless and that your vision is realized! 

7. Do you provide references?

Great question! We will gladly provide references from consenting clients, of which there are many. We say this so our clients know that they are investing in the artistry of custom pieces and we want then to experience the magic of a truly personalized home decor solution without the pressure of providing references in the future. We will ask, but we respect your privacy above all else. 

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